Policy and Return

Purchases and return policy established for the online purchase service of products marketed by Fricano pastries.

The customer may place their orders on the website www.fricanopastries.com through the forms and following the instructions contained in the aforementioned website.

The minimum order will be indicated on the website

The client will be responsible for entering the recipient of the shipment, and delivery address, and communicating the valid contact telephone numbers that allow them to be located during business hours on the order form. The recipient’s number will be used to contact him at the time of delivery, by call or SMS message. No order will be processed without this essential data.

The client will always have the possibility of receiving advice during the purchase process, by calling the customer service telephone number. This will also be the means of communication with the client in the event of any eventuality that may occur during the shipment.

Order confirmation

Once the products have been selected, the user must “continue to payment method”.

Payment

Payment can be made with both credit and debit cards. The card will be charged at the time of order confirmation on the web.

Fricano pastries reserve the right to offer alternative means of payment.

Pick up

All collection orders are with prior purchases on this website, if you have not been able to make your purchase, you can do so by entering our website www.fricanopastries.com from your device

Delivery or delivery to the address indicated by the user

When the user chooses the delivery or home delivery of the order, the rates that will be applied to the final price of the order as “shipping” will be according to the delivery area and the type of transport that is indicated.

Suspension of the Order

To suspend orders that have been paid in advance, a minimum of 24 hours is required to reschedule the date. If the order is rendered void, you may replace it with other products with the same amount paid.

Product return policy

The products sold by Fricano pastries are perishable products, made at the moment, with a limited period for consumption, and with certain conservation conditions that must be maintained at all times.

Taking into account the aforementioned perishable nature of the products, the buyer will not have the right to return the products once they are picked up or delivered to their home.

At the time of delivery of the Order, the buyer must examine the products, verifying that they are in good condition and that they correspond to the Order placed through the web. Once the order has been received and verified, the buyer may not return any product, unless the quality of the product is not optimal; and Fricano pastries will study the various factors that influenced to consider the return of the product.

Contact

For any questions, problems, or queries, the buyer or user may contact Fricano pastries through the telephone number (786) 568-0112 Or send an email to: fricanopastries@gmail.com